Values Are the Core Beliefs Upon Which the Organisation Is...

ORGANISATIONAL CORE VALUES An organisational value is â€Å"a belief that a specific mode of conduct is preferable to an opposite or contrary mode of conduct† according to Rokeach (1973, The Nature Of Human Values). We can think of them as representing frameworks for the way we do things. Some organisations think of their values as their â€Å"guiding beacon† directing the process of organisational development and growth. Others describe them as the components of their philosophy. They do relate to how organisations deal with their beliefs about people and work. They define nonnegotiable behaviours. More and more studies show that successful companies place a great deal of emphasis on their values. Any organisation which espouses particular values†¦show more content†¦Excellence Always doing what we say we will and striving for excellence and quality in everything we do. ï‚ ·Ã¯â‚¬   Quality will always delight the client whilst staying within budget limitations. ï‚ ·Ã¯â‚¬   If we g ive our word we keep it unless agreed otherwise by all parties. Commitment Working with urgency and commitment to be successful from individual and company perspectives. ï‚ ·Ã¯â‚¬   Timeframes are always met unless urgent circumstances mean we have to renegotiate new timeframes with all parties. ï‚ ·Ã¯â‚¬   Clients’ needs agreed within budgets are met regardless of personal wants. Ownership Taking ownership of our customers’ needs and being accountable for delivering friendly and professional service. ï‚ ·Ã¯â‚¬   We are each fully accountable for our work in gaining any possible repeat business with customers. ï‚ ·Ã¯â‚¬   We understand our customers’ business, prepare for all meetings with them Recognition Recognising and rewarding each others contributions and efforts. ï‚ ·Ã¯â‚¬   All individual successes are celebrated within the team. ï‚ ·Ã¯â‚¬   Assistance is thanked every time. Customer Service We enjoy their custom and so they deserve our service -timely, responsive, proactive, meeting their needs and aiming to delight. ï‚ ·Ã¯â‚¬   At every meeting with our customers we ask them what we could have done better, then implement their suggestions before we meet them again. ï‚ ·Ã¯â‚¬   Before any accounts are rendered, we check with our customers that they are sufficiently satisfied to pay the agreedShow MoreRelatedLush Fresh Handmade Cosmetics : The Maintenance Of Valued Resources1604 Words   |  7 Pagesnon-renewable resources. Issues with unsustainable practices are gaining more awareness within society and communities recently. This arising puts pressure on organisations to implement and integrate sustainable policies as part of their business culture to gain economic and cultural popularity against competitors. LUSH Cosmetics is an organisation that has particularly excelled and been overly successful in such practices. LUSH is a transnational corporation officially launched in May 1995 with 700 shopsRead MoreCase Study: Solution Eurasia International: Total Quality Management in the Shipping Industry1071 Words   |  5 Pagesembracing a culture of continuous improvement and by implementing Total Quality Management systems. The shipping industry was not alone in having regulation imposed upon it, but its distinctly international nature made ship managers, as cost-cutting practitioners, particular ly open to criticism. A ship management company’s very existence hinged upon its ability to convince ship-owners that it would preserve their valuable assets and maximize revenue-earning potential – demonstrating that its collective skillsRead MoreIkea Swot Analysis966 Words   |  4 Pagesresourced based view and value chain, which helps in giving the information that reveals the current position of the firm in the market. Further, these tools have been used to analyse Goldman Sachs. â€Å"A company which is a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. Founded in 1869, the firm isRead MoreThe Eco $ Ave Project1388 Words   |  6 PagesIn the following essay I will critique the claim that The ECO$AVE project presents a useful value proposition and also present a brief evaluation of opportunities or otherwise, facing the ECO$AVE entrepreneurs. Value proposition is identical as competitive differentiation. It s the basis on which customers would purchase a company s product or service as contrasting to another s. If the company can put it through clearly and the customers and employees agree that it s correct, then the companyRead MoreTheories Are Reliable Or Not?3014 Words   |  13 PagesOrganisation culture is defined as a set of multiple values, some of which include expectations, philosophy and interactions with the outer world and how the organization approaches each of these aspects (BusinessDictionary, 2014). In this report we aim to explore three different theories regarding organisation culture and apply these theories to three businesses with different values and structures. We will go about this by using primary research we have gathered to make informed decisions on whatRead MoreCommunication Is Essential For Good Communication1473 Words   |  6 Pagesinquiry into failings at Mid-Staffordshire NHS Foundation Trust (Francis, 2013, Department of Health, 2013, Hawthorn, Maureen 2015). In nursing, communication forms one of the ‘6Cs’ (Care, Compassion, Competence, Communication, Courage and Commitment) core competences integral in the execution of the profession (Royal College of Nursing 2015). The need for effective communication has been highlighted by high profile cases where unfortunately innocent young and old lives have been lost for example; failingsRead MoreInfluences of the Rationalist, Structuralist and Culturalist Theoretical Approaches on Comparative Politics1618 Words   |  7 PagesErsson, 1999: 23) - in order to determine the nature of political regimes. The study of comparative politics has come to be guided by three major research schools: rational choice theory, culturalist analysis and structuralist approaches; each of which spearhead a distinctive notion over what about institutions affects the nature of the political process. Rationalists are methodological individualists who assert that ‘collectivities have no status apart from the individuals who comprise them’ (LichbachRead MoreLiterature Review : Social Innovation Essay1608 Words   |  7 Pages Literature Review Social Innovation Developing any organisation which seeks to promote the way in which a social sphere operates, be it in the form of non-profits, social enterprises or any organisational structure, inevitably is an existential process, asking difficult questions around the nature of authentic, valuable social innovation. A somewhat common understanding of social innovation is expressed below: Social innovation refers to innovative activities and services that are motivated byRead MoreSegmentation, Targeting And Positioning Drawing Upon Views Of Various Scholars2069 Words   |  9 Pagesand analyse these fundamental tools of marketing in an academic setting, in addition to, assessing how an organisation of my choice applies them in a working environment. Included in this essay, will be an academic discussion of the advantages of market segmentation, targeting and positioning drawing upon views of various scholars. Furthermore, I will provide a profile of my chosen organisation as well as an assessment of their market segmentation, targeting and positioning strategies. The essayRead MoreThe Constitutional And Statutory Bills Of Rights1626 Words   |  7 Pagesfocussed on rebutting the third criticism, which presents the idea that Australian democracy and the judiciary system will be undermined by granting the judiciary power in place of an elected parliament. Charleswo rth systematically breaks down this criticism by examining the â€Å"legislative human rights record†, the â€Å"distortion of the judicial role† the claim presents and by finally examining â€Å"eliding constitutional and statutory bills of rights†. The core purpose of the argument is to refute the claim